01
ML and data organization
Global AI, machine learning, and data teams building production intelligence capabilities.
Profile
Founder, CTO, and Enterprise AI Operator
Experience scaling ML organizations, conversational intelligence products, and production AI platforms.
Career arc
From founder CTO to enterprise AI operator.
At RingCentral, Sushant leads a global machine learning and data organization responsible for ACE (formerly RingSense) and conversational intelligence offerings across enterprise communications. The systems combine proprietary models with LLMs to deliver enterprise-scale capabilities.
Before RingCentral, he co-founded DeepAffects and served as CTO, pioneering speaker diarization as an API and securing 5 patents in speech and conversational AI before the company's acquisition in 2020.
His work sits at the intersection of AI strategy, product ownership, and platform architecture: building systems that scale, make economic sense, and support sustained customer adoption.
Timeline
Career timeline
Senior Director of Machine Learning, RingCentral
Leads a global AI organization responsible for ACE (formerly RingSense) and enterprise conversational intelligence systems.
Co-Founder and CTO, DeepAffects
Pioneered speaker diarization as an API, secured 5 patents in speech and conversational AI, and helped lead the company to acquisition in 2020.
Software Architect, Lumiata
Led distributed healthcare AI infrastructure work, including systems that improved model serving time by 10x.
B.Tech, IIT Bombay
Studied Computer Science and Engineering with a minor in Electrical Engineering.
Operating scope
The work spans organizations, portfolios, founder execution, and AI delivery.
02
ACE portfolio
Conversational intelligence offerings, formerly RingSense, tied to enterprise communications workflows.
03
Founder-to-acquisition path
Product direction, technical strategy, patents, fundraising, research, and acquisition.
04
Product and platform architecture
Hybrid proprietary-model and LLM systems designed for scale, economics, and sustained adoption.